OPENT Integrated Commerce Solution

A multichannel commerce solution for midsized and large agile retailers seeking to transform their physical stores channel for progressing in omnichannel retail and embrace change through a continuous innovation process.

Item management

Effectively manage a very large number of retail product references or SKUs and shorten time to market when launching new products, using flexible item management functionality that provides detailed product data, including unique identifiers, barcodes, unit of measure, description, costing rules, product characteristics or product pictures.

Product Catalogs

Create, design and easily manage your multi-level retail product catalogs. Use existing catalogs as templates and create and re-order nodes and products - i.e. changing the position within the catalog or moving products from one node to another, just by dragging and dropping them.

Product Characteristics

Extend the description of your products with product characteristics. Examples of characteristics are size, color, quality, shape or weight - these can be used later to filter or search products in your different retail channels.

Product Variants

Easily create and manage variants based on characteristics such as color, size, etc. which are commonly used in some retail sub-sectors such as fashion. Create/explode and manage all of them as individual products.

Price Lists Management

Gain flexibility to support your pricing requirements with comprehensive price list management functionality, including the ability to create retail price lists with or without tax included to meet your local requirements, prices based on costs for an accurate margin control, or scalable level pricing. Create new price lists faster by using price list schemas and existing price lists and keep a pricing history with multiple price list versions.

Promotions and Discounts

Rapidly develop and rollout targeted retail promotions to specific customers or customer groups, products or product groups, stores or to any combination of the above, thanks to a powerful discounts and promotions engine. Define automatic and discretionary discounts, such as fixed percentage or amount discount, buy X pay Y of same or different product, buy X and get Y as a gift, packs, user-defined amount or percentage.

Assortment Management

Create, maintain and assign your assortments to your different retail channels. Use an existing assortment as a template, add/remove products and assign it to your stores. Identify those best seller products that will be clearly identified at the point of sale.

Supplier Management

Efficiently manage all information from your suppliers, including contacts, addresses, payment terms and conditions or price lists, and gain accurate visibility about their performance with detailed transactional information.

Purchasing Management

Be in control of your purchasing process with a comprehensive procurement functionality including requisitions, purchase orders, goods receipts, purchase invoicing and returns to vendor. Existing mobile functionality can be used to create purchase orders directly on mobile devices.

Warehouse Management

Model all your warehouses and distribution centers at unit level (storage bin) and get real-time visibility about stock at each location.

Inventory Management

Get real-time stock visibility in all your warehouses and across retail channels. Leverage warehouse rules, reservations, picking, packing and goods movement documents for effective inventory management. Additionally gain higher efficiency in your warehouses and physical stores' inventory operations with available mobile functionality for managing goods movements and picking lists.

Point of Sale Order Management

Provide an enjoyable shopping experience in your physical stores with interactive sales assistance using mobile point of sale and rich retail transactional functionality.

Online Order Management

Efficiently manage your online orders and integrate the e-commerce solution of your choice, or leverage the existing connector with Magento. Synchronize product and price data, orders and shipment information, to provide accurate information to your online shoppers and get real-time visibility about online orders as soon as they are registered. Combine this with physical stores information to gain a single view of your retail customers both online and offline.

Other Channels

Achieve real multi-channel retail capability by integrating sales from other channels such as Call Center for B2C or B2B orders (for example MOTO orders managed from a call center), thanks to comprehensive sales order management functionality which includes features such as quotations, sales orders, goods shipments, reservations, sales invoices, customer returns and freight integration.

Automatic and Discretionary Discounts

Be informed about automatic discounts and be able to apply discretionary discounts depending on your permissions, with the possibility of requiring a supervisor’s approval.Increase cross-selling with real-time information to sales associates about eligible discounts based on the current items selection. And all this from your traditional terminals or from a mobile device.

Blind and Verified Returns

Easily manage customer returns from the original receipt (verified returns) or without having the original receipt (blind returns).

Cross-Store Stock Check

Increase sale probability with save the sale tools like cross-store stock check, used directly with your customer anywhere in the store with a mobile device.

Cash Operations

Gain accuracy in your daily store operations with a comprehensive cash-up and cash management functionality, including the use of denominations, management of pending tickets and differences, cash-up report and cash-up history in the back-office, as well as cash-in and cash-out (deposits and withdrawals) movements management, including a reason for each of them, for tracking purposes and fraud management.

Embedded Analytics

Make more informed decisions and get customer intelligence with powerful embedded analytics that enable the creation of OLAP cubes and personalized analytical reports. Information can be visualized in different formats and exported easily, to be shared internally or externally.

Embedded Reporting

Leverage a broad list of existing reports, based in different functional areas, and that can be easily adapted.